What to do, if in the mail they put an open parcel with Aliexpress, is it worth picking it? How to get goods with Aliexpress in the mail right?

In this article we will analyze what to do if with Aliexpress Came open parcel.

When ordering goods on Aliexpresseach buyer should know how to receive parcels. The fact is that sellers meet all sorts and not always the goods come qualitative. Yes, it happens so that employees of mail or customs are also not clean in hand and can enjoy the goods. Although it happens extremely rare, but still it is better to progress. In this article we will analyze how correctly pick up the package with Aliexpress in the mail, and what to do if it turned out to be opened.

Additionally, we always advise the beginners to study the article on the right use. Aliexpress. Overview article is on the link here. It reveals the main points of registration, orders and search for goods.

How to get goods with Aliexpress in the mail right?

Came open parcel

First of all to get the parcel from Aliexpressin the mail, you will need a passport, a notification or track number, as well as time to visit the department. In order not to go after the parcel several times, first make sure that it really came or wait for notifications.

In the notice you need to fill in the passport details, specify the date and your signature. But you need to know what is better not to sign it in advance, since if you have problems, you may say that you have already signed documents, which means there are no complaints.

So, when you come to the mail, then provide a passport and notice an employee. When you give the parcel, then be sure to check it for damage. If everything is fine, then put the signature and take the parcel.

It is worth noting that the whole process of unpacking the goods is better to record on the camera, since if you have a problem with the product, you can prove that the seller is wrong. How to record video we told here.

What to do, if in the mail they put an open parcel with Aliexpress, is it worth picking it?

Above we told about how to get a parcel with Aliexpress, If everything is alright. But not always everything goes smoothly. Sometimes it is necessary to deal with such situations that the parcel is opened and explicitly evidenced by explicit signs - the tape is reached by the mail, stuck with simple scotch and so on. In any case, if you notice that the parcel is opened, then you are not treated to pick it up. How then do it?

First of all, ask an employee of the post office and the separation manager open the parcel along with them. Again, this process is recorded on the camera. Inspect the contents of the parcel. If everything turns out to be in place, you can pick it up.

Otherwise, make a special act that the parcel was opened. His postal employees must sign and you yourself, as well as get one copy by hand. In addition, write a refusal to receive the parcel to send it back to China.

With Aliexpress, an open parcel came to open a dispute?

Open parcel came from Aliexpress

All actions on the mail ended, but what's next? Now, of course, discover the dispute on Aliexpress. This must be done necessarily, because you do not want to stay without your money?

So, in detail to delve into the opening of the dispute we will not be. All nuances and instructions can be found by reference here. We will tell you only about the main nuances.

• First of all, when opening the dispute, the reason to indicate that the parcel is not received
• Put the full amount to return
• In the description of the dispute, tell us that the package in the mail was opened and the goods inside did not turn out or it is damaged
• In evidence, attach a shot video, as well as the scans of acts on refusing and inspection of the parcel
• Send all the information for consideration and expect solutions.

How to keep a dispute, if in the mail they gave out the open parcel with Aliexpress?

In general, if you provided all the evidence to dispute on AliexpressYou must win a dispute, as official documents and videos will confirm your right.

If you cannot provide any evidence, it is unlikely that the administration is hardly on your side.

Video: Dispute to Aliexpress if the goods did not come. How to open a dispute if the parcel came from Aliexpress?