HOME Novikom The dispute on Aliexpress is closed with the decision to return the goods and money, what to do? ...

You opened a dispute about the return of money, but Aliexpress Decided that you should return the goods? Our article will tell you what to do in such a situation.

At the moment users Aliexpress They became increasingly faced with the fact that the dispipra administration makes a decision on the return of money to the buyer and the goods to the seller. Is such a situation for the buyer? And does it make sense to send a parcel to the seller? Let's figure it out.

If you are for the first time on Aliexpress, we advise you to start to read an article for beginners by reference here. She talks about registration, orders and other important points for working with the playground.

Is it profitable to return the goods to the seller on Ali Spress?

Previously return goods to the sellers on Aliexpress It was unprofitable, since then you stayed in the minus. The fact is that shipment of goods in China is very expensive, so even a cheap product will cost a round sum. Even more difficult, the situation with batteries and various techniques looked.

But in 2020, shipping rules changed. The playground took over the cost of shipment.

Free shipment for return to Aliexpress in 2021-2022: Easy Returns

How is the free shipment of the returned goods?

Let's deal with step by step.

  • To return, you need to win a dispute on Aliexpress.
  • Prepare carefully to the dispute. Clear before this with the seller, present the proof of marriage (photo, video) or other reasons. Justification of why you want to return the goods, write in English using Yandex. Therapy.
  • Open the dispute and select return of goods and money.
  • Wait for a positive dispute solution.
  • After that, you will be given 5 days to download track number (Orange button) for free shipping by mail. The track will be in the Personal Account. Looks like a page like this:
Getting track numbers

Getting track numbers

  • When the track number opens, rewrite it to present in the mail. Also, just above the track numbers will see a link to download the barcode on the smartphone. You can on the mail to present either the track code, or barcode, without filling out any forms and receipts. In the mail, such a shipment is called " Easy refund«.
  • You must receive the parcel for free. Only if the package does not correspond to postal standards, you will need to purchase packaging in the mail.
  • For the entire route of the parcel is given 30 days. Therefore, they hurry to send it faster so that it will have time to walk during this time before the shipment in the city of Podolsk, where it will be checked for completeness. After that, the warehouse will be confirmed by Aliexpress About receipt of the goods and you in 2-5 days will be returned with the way you paid for.

Look at the video, where it speaks in detail about a slight return.

Video: Convenient return to Aliexpress

What will happen if not send the goods to the Seller with Aliexpress by decision of the administration?

In fact, especially terrible nothing happens. As we have already said to send the goods on Aliexpresslimited time is given. If you do not fit into it and do not send the parcel, the dispute will be closed and everyone will remain with its own - you are with a commodity, and the seller with money. But it is not necessary to abuse such actions, since in the future the administration may decide most disputes in favor of the seller on the basis of such actions.

What difficulties may occur when sending goods to the seller with Aliexpress?

Not always shipment on Aliexpress It goes smoothly and, sometimes, you have to deal with some problems:

  • Track the parcel so you can also know if she reached
  • Send the process to shoot on the video, because if the seller becomes saying that something is wrong with the goods, then you will have proof
  • Check about sending parcels do not give anywhere until you are sure that the parcel received by the seller
  • Pack the goods very carefully and be sure to write down everything on the video so that the seller cannot declare that the goods were damaged by your fault

Why does Aliexpress make returning goods and money?

Many are surprised why the administration Aliexpress Closes the dispute in favor of the buyer, but it still asks to return the goods. Although mediators are well aware of the cost of delivery to China.

Of course, on Aliexpress This was done in order to exclude fraud among buyers and those who like to argue often about and without that sellers do not have to endure losses.

Video: Dispute on Aliexpress! Full refund without refund!

3 replies to this post
  1. Is it possible to drive the left track number in order not to send the goods? Sent a defective goods. I asked only a refund, Ali closed the dispute return of goods and money. But sending to China is twice as expensive! Not profitable. Foot on the other hand I do not want to give the seller 250 rubles. How to be?

  2. Good afternoon. I purchased a mink coat from China. They were not the size and defective. The dispute to the return of the funds. Aid answered from Ali 30/12 AOT seller 31/12 from the seller $ 50, rejected Ali's response. And they will also give a coupon for $ 30.compensation for shipment. What should I do to take? I'm new at this

  3. Good afternoon. I purchased a mink coat from China. They were not the size and defective. The dispute to the return of the funds. Aid answered from Ali 30/12 AOT seller 31/12 from the seller $ 50, rejected Ali's response. Return of goods and return. And they will also give a coupon for $ 30.compensation for shipment. What should I do to take? I'm new at this.

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