Why Aliexpress does not allow you to enter the right password? How to restore access to Aliexpress if you forgot your password?

From this article you will learn why it is impossible to enter Aliexpress With the right password and how to restore access to the account if the password is lost.

Sometimes users Aliexpressfaced with the situation that the password for the entrance is imposed correct, and the login still does not work. Of course, thoughts about hacking the page and the like, but in fact everything can be not so scary. Let's analyze the reasons why Aliexpress does not log in with the correct password and how to restore access to the account, if the password is still forgotten.

Why can't I log in to Aliexpress with the right password?

I can not go to Aliexpress

With authorization problem on Aliexpressat least once any user came across, but usually everything is solved by restarting the browser or page updating. Sometimes the situation can be a little decent when to go to Aliexpress it does not work at all. There are several main reasons why this can happen:

• There was a faction in the work site. Like any site Aliexpress not insured against failures and their elimination takes some time. In such a situation, wait a little and try to go again.
• Conducting technical works or update. With the next update of the system Aliexpress usually some site functions work incorrectly. There may be problems with the entrance. As a rule, it is reported in advance, so carefully inspect the main page of the site.
• The problem with the browser used to log in. Try to change the device to start, for example, enter Aliexpress from the phone. You can also try to use another browser. If the problem immediately leaves, then it means that your browser does not work correctly. In this case, try to enter the settings and clean the story.
• The work of the site is blocked by antivirus. Some antivirus programs can block work Aliexpress and then the site works incorrectly or stops loading at all. Here the decision is only one thing - to do Aliexpress trusted site. This operation is usually described in the help of antivirus.
• In the browser, the wrong password is saved and it indicates automatically or the user writes the wrong password. Even if you are exactly sure that you write a password correctly, it is better to progress once again and check that the input language is set correctly, Caps Lock is turned off and so on. After checking again try logging.

As you can see, mostly complex causes are not found. In any case, the problem is solved. But if you forget the password or you can not solve the problem described above, then you need to go through the password recovery procedure.

How to restore password to Aliexpress via email?

• To start password recovery operation Aliexpress click on the main page "To come in".

To come in

• The entrance page opens where we choose "Forgot your password?".

Forgot your password

• In a new window Aliexpress asked you to specify email, which is tied to your account and go through a little check to prove that you are a living person, not a robot.

Email input

• If you did everything, then we boldly press "Request".
• In the next window, the system will prompt you to choose a restore method. Press - "Use confirmation by email". If you want to do this through support service, this process is described below.

Email confirmation

• After pressing the button "Request verification code" An email will come to your email from Alibaba, and inside it has a verification code to confirm the recovery procedure.

Code request

• This species has a letter from Alibaba. The digits of the code are large font, so do not notice from very difficult.

Letter with code

• Copy the received code and specify it in a special row on Aliexpress.

Enter and send code

• After sending confirmation, on the next page you will be prompted to come up with a new password. To eliminate errors when creating, it must be written twice. So you, and the system, make sure the password is written correctly.

Creating a new password

• When a new password is written, Aliexpress shows how reliable it is. If everything suits you, click "Request".
• Upon successful completion of the recovery procedure, you will see the following information:

Password changed

Although you look like a recovery procedure is quite simple, it is better to do not lose the password so that there are no problems.

How to restore the password to Aliexpress through support service?

As a rule, through support service, users restore accounts if access to email is lost. Therefore, instead of confirmation by email, on the recovery method selection page, we click "Restoring through support service".

• You will open a page to start a chat with a platform operator. First of all, to understand what and where it is written, select the right at the top of the Russian language. The translation will be automatic through Google and closed, but the general meaning is possible to disassemble.

Choosing a Russian language

• Since we have problems with the entrance, then we go on the next way "Registration and accounts" - "Problems of account and logging in the system" - "What should I do if I forgot the password".

Selection of the topic of appeal

• After selecting the desired section, the button for communication with the operator Aliexpress will be affordable. It is called "Now say".

Button start chat

• If all operators are busy at the moment, you will have to wait a little. The beginning of communication will symbolize greeting from the operator.

Window communication with the operator

• To restore access you may be asked to provide additional documentation to determine you as an account owner.

Do not be afraid of this to do and think that you will not help you. If you really forgot the mail and try to return your account, you will definitely help.

Video: How to restore password to Aliexpress?