How to cancel an order to Aliexpress: Step-by-step instructions. How to check that money for the order returned with Aliexpress?

In this article, we will discuss how to cancel your order at the correct Aliexpress and find out if the money was returned.

Aliexpressis a huge playground, where you can find the same product for many sellers. So some users faced with a situation where an order has been issued, but suddenly it was found a better deal or a thing was not needed, or order has been issued in error. In any case, this leads to the fact that the order should be canceled. But here's how to do it, do not know everything.

How to cancel an order for Aliekspress after sending?

If the order status had changed to "Sent"Then you have to do anything you can not, because the goods are in transit. So we have to get what is. However, if you are seriously considering to abandon the purchase, you will have to pay after receiving its shipment to China, and on the Aliexpress open a dispute and return the money. If the item is inexpensive, there is no reason to bother with this, since sending China is very expensive.

How to cancel an order for Aliekspress after payment?

If the purchase has not yet been sent, the money can be returned at any time. Make it easy.

• go to "My orders"
• On the contrary, select the desired purchase "Cancel the order"

Order cancellation

• Next in a small window, select the cause and send a request.

Choosing the reason for the cancellation of the order

• Additionally write to the seller in private messages the reason for the failure and ask to cancel it. This is to ensure that the seller has accepted your request, but has not given up and put that item shipped. This is especially important if the order was mistaken

After that, it remains only to wait until the seller accepts a request for cancellation on Aliexpress.

How to cancel an order for Aliexpress before payment?

There are such cases when users simply draw up an order, but until they pay it. As a rule, 20 days are given for funds. If the client has changed his mind, he can always cancel the order. In principle, the process differs little from the usual cancellation of the order:

• go to "My orders"
• Opposite things choose "Cancel the order"

Cancellation before payment

• And confirm your decision

In this case, no requests to the seller on Aliexpress not sent, as payment has not yet been produced and the seller does not need to work with the order.

Where and when will the money return after the cancellation of the order to Aliexpress?

Many buyers are also concerned about the question where exactly and when money is returned for canceled orders for Aliexpress. The answer to this question is simple - the return is carried out on the account from which payment was made. The exceptions are situations where the payment for the purchase of the client contributed in cash. Then the money will be returned to the mobile phone account specified in the check.

Regarding the timing of the return, on average, they account for 7-10 days, but sometimes the process can take up to 15. So do not panic if the seller accepted the request for cancellation of the order, but the money has not been returned to you.

How to check that money returned for canceled order from Aliexpress?

To make sure that the refund for canceling the order on Aliexpressimplemented, do the following:

• go to "My orders"
• Further opposite the goods click "More"
• You download the order details. On this page, go to the tab. "Payment"

Checking Return

You will see the transaction history for your order, where the return mark will stand, and you can also watch the return stage.

Video: How to cancel order and return money on Aliexpress?