What if the customs sent the parcel with Aliexpress back to the seller, is it possible to open a dispute?
In this article we will find out why they did not miss the parcel with the customs Aliexpress and what to do with it.
Sometimes there are situations when parcels with Aliexpressdo not reach buyers. They can go back to the seller they can at various stages and in any case you will have to demand money back. Why can the parcel and not deliver it to the recipient? We'll figure it out in this matter.
If on Aliexpress you are the first time, we recommend reading an article for beginners by reference here. She will tell you in detail how to create a new page on the site, place an order and get a discount.
Why did custom send a parcel with Aliexpress back to the seller?
Customs did not miss the parcel with Aliexpress
Upon admission to customs control any package with Aliexpressthere is a special check. Sending goods to the seller to China can be carried out in three situations:
- You indicated a non-existent shipping address or did not add patronymic
- In the parcel were detected prohibited for transportation from abroad
- You exceeded the cost of the purchase and should have paid a custom duty, but refused
What if the customs send the parcel to the seller?
If you have a parcel with Aliexpress we sent back to the seller, then you will not affect this situation. So you can only open dispute on Aliexpress and request a full refund. To do this, as a reason, select "Customs problems" And be sure to specify the full amount of the return. In addition, the tracking screenshot should be attached that the parcel really goes to China.
There is another moment. Consider if the parcel was sent back in your fault, that is, you refused to pay a custom duty, then you will not be returned to you money. From these funds will be charged for shipping.
You should not succumb to the seller's persuasion, if he asks to close the dispute and send a purchase again when he gets it. In such situations, it is better to return money. If you really need a thing, then it is better to place the order re-- it is much more reliable and carries less risk.
