What are the stages of returning funds to Aliexpress? Aliexpress does not return money to Sberbank Card, what to do?

In this article we will discuss how to return money from Aliexpress On the Sberbank card.

Purchases through the Internet are great popularity. The biggest and well-known online store is currently considered Aliexpress. Despite the fact that the safety and reliability of the platform is already tested by time, still dishonest sellers come across. In such situations, there is a need to return funds. Let's discuss how to do it on the Sberbank card.

If you have not yet come across this site, we recommend that you read the article "How to make the first order for Aliexpress?". She tells in detail how to start working with the site and shopping.

How to return money to Sberbank Card with Aliexpress?

If there are problems with any purchase on AliexpressWhen there is a need to return funds, first of all, you need to open a dispute. It is worth noting that the return of funds is possible on the Sberbank card only if you have paid for the order. So, to start a return procedure, you need:

• Go to "My orders"
• Find the right order and opposite it select "Open dispute"

Open dispute

• Next, you need to fill a special form where the amount of the return is indicated, the reason for the opening of the dispute, the proof is loaded and the situation is described.
• Very detailed about the opening of the dispute we talked in the article on the link here. In it, you will find all the necessary information on how to properly open the dispute and win it.

Before you return to you return, it will take some time, as you need to solve all questions with the seller and make a decision on return:

• First of all, the dispute opens Aliexpress. Thus, you begin the return procedure and give you to understand the seller that the goods received does not suit you or he did not come at all.
• After presenting complaints, you need to wait for a response from the seller. Here the seller can take your conditions or refuse them and put forward. It also happens that sellers do not respond at all on any of your claims. In this case, the dispute will stop at this stage, since because of the absence of an answer, it will close in 5 days. In addition, the dispute will be closed if the seller accepts your conditions.
• Suppose the seller put forward his conditions and did not accept yours. Then the dispute continues and you can negotiate for several days and come to a general solution.
• To find a compromise to the seller and the buyer is given 7 days. If during this time you can not decide anything, the dispute will automatically exacerbate and the administration will be engaged in its consideration. Aliexpress.
• If the decision is made in your favor, then the money will be returned to the Sberbank card for 3-10 days.

Stages of returning funds to Sberbank Card with Aliexpress

If the dispute was still resolved in your favor and the administration approved a full or partial refund, then the automatic recovery process will begin. Here the buyers have a question about the processing date on Aliexpress, as well as how is the process at all.

Reimbursement stages

Immediately note that you will not succeed in the procedure. It usually takes 3-10 days. Return of funds on the Sberbank card and on any other accounts are carried out in three stages:

• Reimbursement is expected. At this stage, the processing center Aliexpressmust confirm the transfer of translation in favor of the client.
• Processing compensation. This stage means that the operation is approved and now provides an appropriate transaction operation.
• Compensation completed. This is the last stage and it means that the funds are aimed at the client's account and now the Bank is already engaged in the operation.

Opposite each stage there is always a date of its start. This will allow you to roughly calculate how long money goes.

Where to see the return status on Sberbank Card with Aliexpress?

When the buyer wins the dispute on AliexpressThe platform must return money to him during a certain period. It is mainly up to 10 days. In the event that the funds are not credited for a long time, then the desire arises to see if they will return at all. It is very pleased that such an opportunity really is and the right page is not at all difficult:

• Open "My orders"
• Click "More" Opposite the right goods

View data

• On the new page, go to the tab "Payment"
• Here you will display detailed information about the return of money, which is the stage and the whole story of operations.

If you see that the date and amount of the return is indicated, then the transfer of funds has already been produced, but this does not mean that the money will immediately come. As we said the whole process takes 3-10 business days.

Why do not return money from Aliexpress to Sberbank Card?

Sometimes happens and so that refund with Aliexpress it goes too long and does not even fit during certain time. In this case, you should not worry. Perhaps the payment simply hung somewhere or the site system is very loaded and does not have time to process transactions. If this happened to you, then do the following:

• First of all, contact your support Aliexpress and find out whether money was sent
• If funds C. Aliexpressalready went to the bank, call the hotline by number 900 and ask the operator if it was enrollled
• If it was, then you can only wait a bit, and if not, then contact again aliexpress support service And get a response

Before doing all this, be sure to check, at what stage you have a compensation and in general, whether the dispute is accepted into your favor.

Video: Return money from Aliexpress? Answers to the most popular questions!