Why did the order status "closed" appeared on AlExpress? What if the order in the status is "closed" to Aliexpress?
In this article we will talk, which means the status of the order is "closed" on Aliexpress.
Aliexpress - This is a Chinese giant site for the sale of goods. Here you can find anything. As with any site, this also has its own features of work. For example, from the moment of payment of the order and before receiving it, it passes several stages, which are displayed as status. One of them is the status "Closed". Here we will talk about him.
Each newcomer on Aliexpress it should be understood in the main nuances of the site. In particular, this concerns registration, the search process of goods and their purchase. Each operation is described in very detail in the reference article. here.
Why order can get the status "closed" to Aliexpress?
Order closed
Not always when the user is on Aliexpress sees that the order is closed, understands why it happened. There are several reasons when the purchase gets a similar status:
- The most banal - you independently confirmed that the order was received.
- If you cancel the order after its payment and the seller will receive a query, it will close.
- The seller is given a certain time to send goods. If he does not meet it, the order will be automatically closed.
- When buyer S. Aliexpress gets the defective goods or, in general, does not receive it, he opens the dispute. No matter what decision will be made, after its completion, the order status changes to "Closed".
- There is another reason that manifests itself extremely rarely - the site administration revealed that the seller is a fraudster and frozen, and then closed all his orders.
In any case, when the order status is on Aliexpress changing on "Closed", it is not highlighted one. As a rule, an additional status is displayed in the adjacent column that allows you to understand why this happened.
What if the order for Aliexpress received the status "closed"?
If you saw that your order was closed on Aliexpress, then you should not panic, as there is a reason for everything. In any case, if this happened due to the closure of the dispute, cancellation of the order or its freezing, then the funds will return to your account within 3-10 days.
If the seller's fraud was the reason for closing the order, you can start looking for a store where to make a purchase, since this one is likely to do it no longer earn.
In addition, with a closed order, you already do not make anything. If you confirmed the purchase of your own on your own and suddenly, some defects were discovered or the goods broke, then you have another 15 days to open a dispute. But if you forgot about the order protection timer and it ended myself, then here you can no longer open the dispute when problems appear.
It is also worth noting that users are not always clear why the order received the status "Closed". In such a situation, you can always contact the support service.
