The status of the package "Shipment Cancelled" to Aliexpress - what does it mean? What if the status of "Shipment Cancelled" appears on Aliexpress in tracking?

In this article, we will talk to you, which means the status of sending "Shipment Canceld" in tracking on Aliexpress And what to do if he appeared.

Periodically by Aliexpressbuyers have to deal with different kind of problems. We will talk about one of them in our article. It happens that the seller seems to confirm the shipment of goods in the system and even gives track number, but the first status appears for some time - SHIPMENT CANCELLED. After that, nothing new happens. Of course, a person begins to worry and think about how to go further. Let's find out how terrible tracking status SHIPMENT CANCELLED  and what to do if he suddenly appeared.

If you are Aliexpress got for the first time and never did orders here, then you will be interested in learning the article on the link here. She will tell you how to register and place an order on the site.

What is the status of "Shipment Canceld" on Aliexpress and how to translate it?

Shipment Ceancelled

In fact, if we translate the status SHIPMENT CANCELLED on Aliexpress, it will mean that your delivery has been canceled. Someone from buyers thinks that there were some problems at customs and immediately open a dispute with the appropriate reason. The sellers themselves do not even think to prove anything, since the reason is far from this. But the buyer will not receive anything good from such actions, so it's better to wait a bit.

Some buyers believe that this is due to the problems in the mail and the parcel will be sent to the seller back and even expect the corresponding statuses will appear. But in fact, this will not happen.

By the way, you can also think that the order was canceled by the seller himself or the site administration and wait for the return, but again you simply spend your time. So what then says this status?

Since 2017 on Aliexpress the rule applies that the parcels must be sent by sellers with mandatory tracking until the receipt, and even no matter how much the goods are worth it. So, earlier, the sellers could produce fake rooms or without tracking, but today it is already prohibited. Yes, and in connection with this requirement, special delivery services were created from Aliexpress from free to premium.

Sellers can buy numbers in advance even if so far they are not going to send anything yet. That is, when the buyer will make an order, the seller will give him a track number that was bought in advance, but nothing was sent in fact.

As a rule, after receiving the order, the seller packs and sends goods even after issuing the number. But if the parcel never will be sent, then the status will appear SHIPMENT CANCELLEDSo there will be nothing to send. In addition, the rooms do not act permanently, but for a couple of weeks. If the mail does not receive the parcel during this time, then the number is canceled.

Some sellers are chitryat in this way when sending a very cheap product. The fact is that for completely penny things it is not very profitable to pay for the room, because it will cost more product itself. In such cases, the parcels are sent by the cheapest way without tracking, but for Aliexpressone room is provided to all buyers who supposedly should be tracked. It is not quite a hoax, but if it really is so, then it is better to check with the seller, whether he sent you a parcel.

So, if you have highlighted the status SHIPMENT CANCELLEDThis indicates that the package did not even be sent to you. In addition, this does not mean your order for Aliexpress noted. This is only on tracking everything is canceled, and the order itself remains acting.

What if the status of "Shipment Cancelled" appears for Aliexpress?

Parcel

If you encountered status SHIPMENT CANCELLEDon Aliexpress, it is not worth a panic. As we have already said, it does not always mean that you will not receive your package. Perhaps the seller simply did not have time to transfer the goods to the carrier, since it was not available. Or he missed the goods incorrectly and took a lot of time to correct the shortcomings. Again, the order may be placed without a track completely and therefore is not tracked. Therefore, in any case, you should not exclude these situations and immediately think that the package will not reach you.

In such cases, always monitor the protection time of orders. This is a timer that is always displayed on the page with the purchase items. During this time, you must receive your order. If it remains literally a couple of days, and there is still no product, then open the dispute due to the fact that the defense almost ended, and the goods did not come. Additionally attach the tracking screenshot and then you will not have any problems with the return.

Yes, undoubtedly, the dispute can be opened immediately after the status appear, but only then the seller will begin to eat in every way and try to prove that the purchase was sent. Even when the dispute is exacerbated, the administration of the platform will tell just wait, because time is still enough. Therefore, it is better to wait for a few days and the seller will already have no place to unlock and you will move your money without any problems.

How to open a dispute if the status of the sending "Shipment Canceld" appears for Aliexpress?

If it still reached the opening of the dispute on Aliexpressthen come in "My orders" and opposite the parcel "Open dispute".

Open dispute

• In a new window, you will have to fill in a special form in which such data is indicated as the return amount, the reason for the dispute and the detailed description of the situation.

Filling outform

• In the block for a detailed description, indicate that the status of the parcel was not shipped and that you are not very pleased with the work of the seller. Just do not write all this in a gross form, remember the culture of communication. Especially since the rudeness you will not achieve anything.
• In addition, be sure to download the proof of your rightness. It may be a tracking screenshot. Although, this is the only thing that is required. After that, send the application and wait for the seller.
• If he starts unpacked, which is unlikely, after three days, exacerbate the dispute and then the question will already go for consideration by the site administration and it will already accept its decision.

Again the spores

We told briefly how to open and behave on Aliexpress. If you want to deal with this issue in more detail, then learn the article on the link here.

If the goods you want to get quickly and you do not want to wait at all until the time is to protect the order, which can be installed for three months, then you can do as follows:

• Write the seller a message and ask him explanations, and also ask him a new actual track number
• If 10-15 days have passed since the status appearance and the new number is so no one provided, then open the dispute
• After that, the seller can either give you a new number to avoid aggravate dispute, as it affects its rating, or will satisfy the requirements
• If it turns out that the seller really sent the parcel, you can cancel the dispute and, if necessary, open it again if the goods are never received
• If the seller ignores you, then just wait. If within 5 days from the seller there will be no reaction, then the dispute will automatically close and you will return your money

In conclusion, we note that you should not open a dispute for each occasion, especially if you are not sure that everything really is as you think. The fact is that for frequent disputes over the same reason, you may find a fraudster and block. Therefore, open the dispute only in extreme situations. Otherwise, try to solve all questions with sellers.

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