Why is the "Spore closed" to Aliexpress, will the money will be returned? What if the dispute is closed on Aliexpress, but did not return money?

In this article we will tell, how and when the dispute is closed on Aliexpress, as well as when the money returns.

In the past few years Aliexpressit is becoming increasingly popular. This is a huge online playground where you can find almost any items. But sometimes buyers have problems that make the dispute open and return money. Most often, disputes open due to the fact that the order was not sent, the buyer decided to abandon the purchase, the seller sent a broken, defective product, or he did not come at all. Another reason for opening a dispute is the seller's fraud. After the decision on the dispute is made, it goes into status "Closed", and the buyer, depending on the circumstances, the money is returned, or it remains with anything. Let's talk to you when you still Aliexpressreturns money to the buyer and how it happens.

If this platform is completely new for you and you don't even have a personal account on it, we recommend that you explore the article for new users by reference here. She will tell you how to register and shop on Aliexpress.

What does the "Spore closed" mean to Aliexpress, when will the money return?

Spore closed

Most buyers when first open on Aliexpressthe dispute faces the fact that it seems like the victory is obsessed, but the money is not returned. In fact, there is no reason for concern, since this is a normal situation. Of course, I want to get a return right away, but in fact it takes for some time.

First of all, the return rate depends on what reason you requested it at all. As a rule, the platform returns money in the following cases:

• The seller did not send the goods and provided false information to track. There are such situations where the seller claims to the last thing that the goods are sent, but in tracking you do not displays any information, and the seller himself refuses to provide loyal data.
• The seller was accused of fraud. If administration Aliexpress i suspected the seller in fraud, then first all his orders are frozen. If all is well and the seller has proven its right, the order will resume. Otherwise, it will be closed and you will return money.
• The seller agreed to cancel the order. When you change your mind to buy a thing and requested the seller to cancel the order, then in case of confirmation of this action, you are returned to you.

Regardless of what the situation arose exactly from you, the maximum return period is always a maximum of 15 days.

If you want to see, at what stage is the return process, then:

• Open "My orders"
• Opposite the goods choose "More"
• Next, go to the tab "Payment"

Return stage

• Also, always monitor everything that happens in the dispute. To do this in the section "MY ALIEXPRESS" Follow B. "Returns and disputes"

Returns and disputes

• Opposite the desired dispute click "Details of the dispute"

How and where are the money come back after the dispute on Aliexpress?

The next important issue for buyers - where and how the money is returned with Aliexpress. In fact, the answer to the question is very simple - the money will come there, from where you paid for the order. If it was a bank card, then on its account will be returned. However, if you paid for the goods in cash at the point of receiving payments, then in such a situation the money will be credited to the balance of the mobile phone, which is specified in the check.

What if the dispute is closed on Aliexpress, but did not return money?

As a rule, refund with Aliexpress it is carried out within 3-15 days. If you have not returned money right away, you should not worry. Moreover, check if the dispute is exactly closed in your favor. If the seller remains in winning, then you will not get anything, so also take into account this moment.

If a lot of time has passed, but you see that you have it high "Processing of compensation"then this suggests that Aliexpress there were some difficulties with refund. In this case, write to the support service and inform the order number, as well as describe what happened. As a rule, operators promptly check the information and correct the situation. Usually it takes no more than a day, but sometimes it may take 3-5 days. If the question remains unresolved, then again remind yourself.

If you have already highlighted stage "Reimbursement"But there is still no money in the account, then the system is already to blame, from where you made payment. By itself, this stage suggests that with Aliexpress money has already gone to the recipient. In this case, take a report on operations from your account and see whether the enrollment was. It is worth noting that the operation can be carried out by rear, so be sure to check all the dates from the date of payment.

If there is nothing in the statement, then first contact aliexpress support service, and then, if necessary, or in support of electronic payment systems.