What can and what can not be done by buyers to Ali Extress? What are the order of order, purchases on Aliexpress?
Aliexpress is a huge website and for order on it there are rules for sellers and buyers. In this article we will analyze that you can and that can not be done by buyers on Aliexpress.
Contents.
2017 year Aliexpress there was a full change and innovations. So the rules have undergone some changes. Let's talk in detail which rules are valid for buyers on this site.
If you are just learn to buy on AliacpSress, we recommend learn an article "How to learn to buy a newcomer to Aliexpress?". She tells in detail what you can start working with the site and how to make orders.
Fake reviews for Aliexpress
Rules aliexpress
Previously, the rules for leaving feedback on goods were softer, but at the moment they became tougher. So that sellers could not manipulate with reviews, Aliexpressdeveloped the rules for buyers who are prohibited to wind the rating of the seller.
Thus, according to the rules, it is prohibited:
- Writing good reviews to the seller only to increase its rating and reputation in exchange for a discount or other privileges.
- You can not write a good feedback, but put one or two stars to deliberate the seller rating. In addition, it is impossible to put a lot of stars and write a bad review so that other buyers notice it and realize that it is not worth contacting the seller. This can lead to account blocking.
- You can not offer sellers to buy a review or exchange.
- It is forbidden to do several accounts for writing good reviews to the seller.
- In addition, it is impossible to ask other buyers to write good feedback to the seller.
- No buyer has the right to blackmail the seller and ask him gifts and discounts, otherwise he will write bad feedback.
If we talk about punishment for such actions, then when discovering some such actions, the buyer's reviews are removed from the site completely, and its rating is canceled and the blocking is superimposed.
Purchases from fake accounts for Aliexpress
Shopping on Aliexpress
- Any system is allowed to have only one account. Therefore, the creation of several pages for purchases or an increase in the number of orders from the seller can turn into blocking.
- Previously, such actions were not tracked in any way and did not impose any locks. But at the moment even the use of two accounts from one computer can be considered as such.
- Therefore, each user must have their own account and only one. If the administration deems you a violator, then you can earn cancellation of the rating or account of the account.
Rules for payment of orders for Aliexpress
Each buyer has 20 days to pay for the order. If there is no possibility of doing this and will not, then it is better to cancel the order and return to him later. If you want to save the goods, then better add it to "My desires" otherwise you can earn a bank account.
Personal posts for Aliexpress
Aliexpress makes it possible to communicate to buyers and sellers in personal correspondence. But it is necessary to do it inside the system, and not bypassing it. But even if you communicate with the seller in other ways, it is impossible to threaten, express obscene words and so on. Otherwise, the Seller may leave a complaint to you and the account will be blocked.
Abuse of the protection of the buyer to Aliexpress
If the buyer received a defective product or did not receive it at all, you can always return the money. According to the rules of buyers' protection, it is allowed:
- Open a dispute if the parcel did not come and the seller did not happen to agree
- Open a dispute if the seller sent a thing, but it differs from the stated or she has damage
Buyers Aliexpressabsolutely forbidden:
- Start the dispute due to the fact that the parcel did not come if you actually got it
- Say that the goods differ in characteristics from the claimed, although it is not
- Request a refund from the system, if before that the seller has already translated a part of the money or was returned through the bank
- Open the dispute just because the seller you do not like
- Blackmail seller open a dispute if he will not send any gift or will not give a discount
- Open several disputes at once for the same reason
For any of the disorders, it is planned to reset the rating or account blocking. It is worth noting that immediately after the entry of these rules, many accounts were blocked, so be careful and do not allow errors.
