HOME. Delivery The package to Aliexpress received the status of "Hand Over to Airline" - what is it ...

Often buyers began to complain that the parcels with Aliexpress get stuck with the "Hand Over to Airline" status - what is the status and what to do if the parcel is stuck? Let's find out.

Most recently buyers Aliexpress Faced with such a problem as a jams of parcels. For the most part, it touched those who waited for the order sent through the mail of Singapore with a track RB ...... SG.. Why did it happen? And what to do with it? Let's figure it out.

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What is the status of "Hand Over to Airline" for Aliexpress?

Delivery of parcels

Delivery of parcels

In Russian, this status sounds like "Transferred airlines". This suggests that your product with Aliexpress Immersed in a special container and now the airline must bring it to Singapore.

It turns out that the package has already been sent from Mail, but only Singapore's Mail for some reason does not register it. For this reason, on the Singapore Mail website you will not find any sending data. Although even on Aliexpress It will be indicated that the goods are moving in Chinese territory. This data reports the courier service that deals with the shipment of goods in China.

Why is the parcel with Aliexpress stuck with the "Hand Over to Airline" status?

In general, accurately say why the parcel is stuck in China or upon arrival in Singapore difficult, since no one gives any data. At the same time, the parcel may hang at two stages:

  • The departure has not yet arrived in Singapore, because the shipping container is not quite filled
  • The package has already arrived in Singapore and put it on a temporary warehouse. Now she expects the mail and register

What if the package with Aliexpress is stuck with the "Hand Over to Airline" status?

Package with Aliexpress hung

Package with Aliexpress hung

If you hit this situation that your departure was among the stuck, then your actions should be as follows:

  • Just wait and periodically check the tracking information
  • Additional contact the seller and ask to clarify why your order is stuck. You yourself can not recognize anything, because the seller answers for the parcel
  • If the order protection has almost ended and remained literally a couple of days, then open the dispute and require a complete return of funds

Video: How to track the parcel Aliexpress! What should I do if the Aliexpress is not tracked?

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