Why is not added video to the dispute to Aliexpress? What if it is impossible to add a video into an argument to Aliexpress, how to send it?
In this article we will analyze why Aliexpress It is impossible to download the video in the dispute.
Administration Aliexpress always try to create comfortable conditions for sellers and buyers. If you purchased the goods on this site, then according to the conditions, you must receive it on time and without marriage. Otherwise, if the purchase turned out to be not quite high quality, you can open the dispute and return your money back. To the dispute end quickly, you must provide weighty evidence of your rightness that the goods and the truth is poor quality. It best transmits video. But sometimes it happens so that the video does not work out, but it must be done. What to do in such a situation? And why is it going on? Let's figure it out.
If you are Aliexpress nothing bought never, we advise you to read the article "How to register an aliexpress and make the first purchase?".
Why can't you download full-scale video on Aliexpress?
Quality video
If you start reading this article, but do not even know how to shoot a video and how to download it to a dispute, then for starters, read the article how to do it. She is on the link here. And so, the video is removed, but it does not work out in full scale. What to do?
First, pay attention to the file size. At the moment on Aliexpressyou can download rollers not more than 500 MB in volume, so if you have more size, then the video is simply not loaded. Then you will have to upload it through special cloud services. For example, it may be Yandex.Disk. In this case, you will not have any problems.
It is also worth noting that the seller can declare that he cannot watch the video, but this is not the case, because in China this service is available.
Why can't send a video in the dispute to Aliexpress?
Not sent video to Aliexpress
When this situation occurs, it needs to be fixed as quickly as possible to open a dispute on time. The reasons for this phenomenon on Aliexpressmay be as follows:
- You have not entered Aliexpress. Sometimes when entering the site, the system automatically displays your data and it seems to you that you do not need to log in. However, this is just a cache memory and cookies, and in fact the entrance must be done. Thus, if the input is not executed, and the system simply saved your actions, then you do not download the video.
- Failure to aliexpress. It also happens that problems simply occur on the site. You just need to wait a bit and try to download the video again.
- Failure to computer. Sometimes the problem may be related to the PC system. In this case, restart the device and try downloading video again.
