What if the parcel status does not change on Aliexpress?
From this article you will learn what to do if on Aliexpress For a long time, the statuses of the parcel are not updated.
When the seller S. Aliexpresssends the goods, then it provides the buyer a track number for its tracking. From now on, the very nervous period comes - waiting for delivery. Often, when the parcels stop in one place for several days, buyers begin to worry that the status does not change for a long time and panic. Undoubtedly, everyone does not want to lose money, and often more considerable, but do you really have events for anxiety? Let's figure it out.
If with Aliexpress you never encountered, then you should additionally learn an article for newbies by reference here. She tells in detail how and where to start working with the playground.
Why is the status of the parcel for a long time updated to Aliexpress?
Parcels from China
There are several main reasons why Aliexpress parcel statuses can not be updated for a long time.
Cause 1. Par 6 data is not registered
If you have provided a track number, then it does not yet mean that the parcel is really in the post office. Usually, after providing the track number, no information may not come up to two weeks, since the seller can at this time just send the parcel by the courier, and he also needs time for delivery, and in the mail it is not immediately recorded. Thus, if within two weeks there is no tracking information, then you should not worry, but just need to wait a bit.
Cause 2. The first status of tracking has already appeared, but the parcel has not yet been sent.
Some postal services, the first status appears immediately, as they receive the sending data, although she can also be sent and not sent. According to the rules, the Seller must send the parcel within two weeks. If he does not do this, then the status will appear that transportation is canceled. What is this status and what to do in this case we told here.
Cause 3. Track number can be traced only inside China
If you ordered a very cheap product, then the parcel will also go to you the most budget way. So, usually instead of track numbers are provided with invoices. And you can follow their movements only as long as they go through China.
When the parcel crosses the border, it will receive an internal number in your country that you are no longer provided, and therefore you can no longer be traced at the premise. So, it turns out that the last tracking status will show that the parcel is sent to the country of the recipient.
After that, no updates will no longer be, so you can only expect, until the postman bring you a notice.
4 Cause. The parcel has not passed the stage of imports.
As a rule, the import of parcels is the longest stage of all. It can last up to two weeks. Although there are also slower items in which old equipment is installed, and the accumulation of parcels is very large. In such cases, the parcels may hang for a month and even more.
You can't affect the speed of movement, because it is unknown in what country it is. The departure can simply mark both sent, and in fact it will be in a temporary storage container and wait until it is taken from there. Therefore, just take patience and follow the order protection timer.
5 reason. Package stuck at customs
Parcels at customs
Sometimes it happens that the last status of the parcel speaks of its admission to customs control and the movement stops. In this case, several reasons may arise for which the parcel hangs on customs. The first reason lies in high load, since a huge number of parcels passes through employees and they do not have time to handle everything at once. In addition, the parcel can be lost on the road. Therefore, if 2-3 weeks after receipt of the parcel to customs, nothing has changed and it does not move on, then you can contact customs officers and clarify the situation.
6 Cause. Mail is very loaded
You need to know that the rate of delivery of parcels affects seasonality and holidays. So, if you order the goods during the period of big holidays, for example, the Chinese New Year, then note that the mail will be loaded several times more than usual, so the processing will take a long time. In addition, in large holidays, mail can not work at all, and this is also the cause of large congestion.
You will not affect this situation too. Again, it remains just to wait.
7 reason. Status updates are carried out with a delay
Some delivery services are characterized by the fact that they are updated with delays. Therefore, your parcel can already go forward significantly, and in tracking it can even export. Usually this situation is observed in Estonia's post. And in China's email such cases happen when the server fails. Therefore, statuses can not be updated for a long time.
8 reason. Physical movement parcel
There are such cases that after sending the parcel changes the statuses almost every day, and then stops its movement for a while. It happens, for example, if the goods float on the ship. Often and on land, the parcels have to overcome huge distances. As you understand, these stages require a lot of time and only when the departure is in the next paragraph of its following, then a new status will appear.
9 Cause. Package lost
The latter case is extremely rare - mail employees lost the parcel or she is stolen. Most buyers are afraid of this, as they think that no one will return the money, but it is not.
What if the status of the parcel to Aliexpress does not change for a long time?
What if the parcel status is not updated?
In fact, if with a commodity with Aliexpress there was a similar situation, it is not worth worrying. There are two ways to solve this problem:
- If in the first 14 days you did not receive any information about the movement of the parcel, you first write to the seller and ask what the case may not even send your order for some reason. If you have not received a intelligible answer or did not get at all, then open the spores And demand to return you money.
- If you see that the parcel still started the move, but then for some reason I stopped in one place, then do not try to quickly open the dispute, since the administration will tell you to wait, because the goods are on the way. There will have to really wait until the end of the order protection will not be left for several days. When there will be only 5 days on the timer, write to the seller and try to clarify the situation. There were cases when the goods were generally not sent for various reasons. If everything is in order and the seller gave you a good answer, why there are still no parcels, then agree with him to extend the order protection for some more. Otherwise, if the seller ignores you and does not give any response, and the timer is already ends, then open the dispute.
