What if I specified the wrong index to Aliexpress, and the order has already been sent? How to specify another index in the address of the delivery on AliExpress?
In this article, we will tell you what to do if you accidentally incorrectly indicated the index on Aliexpress.
As you know, when filling out the delivery address on Aliexpress always indicate the index. Sometimes users in ignorance or mistakenly introduce it wrong and when the error is detected, it starts panic. In fact, everything is not entirely sad and get a parcel in any case. In addition, in some situations there is still a chance to fix everything.
If you are Aliexpressthey came for the first time and did not make a single purchase, then we recommend that you read the article "How to use aliexpress?".
How to change the index in the address of the delivery on Ali SPress?
If your order is already decorated, but the seller has not yet sent it, you can write him a letter with a request to send the purchase to the correct address. At the same time, it is necessary to send fully details so that the seller does not suffer with searching for information. For this:
- Open "My orders"
- Opposite the right goods choose "Message to seller"
Message to seller
- In the window that opens, describe your situation and write the address in the following order:
- Full name
- Shipping Address - Area, City, Street, House, Apartment
- Index
- Country
- Phone number
Send all the information and expect the seller's reaction.
As the option, you can cancel the order and arrange it already on the right address.
- For this go to "My orders"
- Next click "Cancel the order"
Order cancellation
- Next, select the reason for the failure of the purchase and send a request.
Here the main complexity is that the seller must confirm the cancellation of the order. Some sellers deliberately cancel requests from the reason that the goods are sent. So that this does not happen, contact the seller and describe your problem.
- After that, open "My orders" And go to "Delivery Addresses"
- Under the completed address, click "Edit"
Edit address
- You will boot the form with the address already completed, where you need to change the index and save the result.
- When the seller accepts your request to cancel the order, you can immediately arrange it again
What will happen if the index in the address on Aliexpress is incorrect, and the package has already been sent?
If the seller S. Aliexpressalready sent your order and you found that the wrong index indicated, then nothing could be changed. But this does not mean that you will not receive the parcel. There are two events development options:
- If you specified a non-existent number, the order will be assigned the status "Without index" And it will be directed at the specified address.
- If the specified number exists, then most likely, the goods will go to the branch that you indicated. In such a situation, the parcel can be very lined. At first she will come to someone else's compartment, where the error will be discovered and only then it will be delivered to the address.
In any case, watch all the movements of the order carefully and try to keep in touch with the seller.
