Why did the account on Aliexpress blocked what to do? How to unlock the page to Aliexpress?

Entered on AliexpressBut learned that the account is blocked? Why did it happen? How to unlock account now? Look for answers in our article.

Today on Aliexpressmany shopping make very many, but sometimes unexpected situations occur, which are forced to sweat to solve them. One of these is the blocking of the account. Why did it happen that you entered into your account, and he turned out to be blocked? What to do now? We'll figure it out in this article.

If you are still very new to Aliexpress, then you will definitely examine an article for beginners - "How to use the Aliexpress website?". She will tell you in detail how to start a shopping on this is a popular platform.

Why the account was blocked by Aliexpress: reasons

Causes of blocking on Aliexpress

Sometimes on the Internet you can meet on the forums of complaints from users that they have been blocked for anything. The most offensive thing is that they are deprived of the opportunity to follow their purchases. What is the reason for such a phenomenon?

If you discard all emotions and objectively assess the situation, then everything may not be as scary.

The buyer can make purchases on the site for several years, follow the rules and increase their rating, but in one day the account can be blocked, and at the entrance it appears not very nice inscription.

Reasons why account on Aliexpressblocked, there is a huge amount and we will analyze the main of them.

• Many unpaid orders

First of all, blocking can be imposed for too much unpaid orders. If you often put the goods in the basket, but do not pay them, it can cause to block access to the personal account. It often happens that the buyer throws the goods to the basket and forget about him.

The fact is that such things are just there remain and get status "Payment is expected". When within 20 days of payment for the goods does not do, then the order changes the status on "Unpaid". So, if you accumulate a lot of such things, you will automatically be blocked.

Waiting for payment

What's this? You ask. Everything is very simple - if you put the goods in the basket, then they are booked with sellers and they cannot sell them to another buyer, who may have been important. Thus, the administration takes care that buyers will pay for orders on time, and sellers did not lose their benefit due to their forgetfulness.

Actually administration Aliexpress manually does not control the positive or negative account status. Blocking is superimposed by the system when the number of unpaid goods becomes greater than paid.

As a rule, punishment for such a guide - temporary blocking. Therefore, you can easily remove it. However, if you continue to continue to do this, you can block you forever.

• You have not confirmed email address

When you register on Aliexpress, as many resources require an email confirmation. You receive a letter with reference to which you need to go and activate your profile. As a rule, for such a procedure is given three days from the date of registration on the site.

If you have not confirmed the address immediately and passed for more than three days, you can block you, since the administration will deepen you with Fake. Lock is superimposed even regardless of whether you have already existing orders or not.

It also happens that the blocking is not superimposed and then after the expiration of a long time, when you have already developed a high rating, you can deprive it. Therefore, be sure to confirm the email address so that you have no problems in the future. How to do it right, we will tell a little further.

• You have completed operations bypass AlExpress

If you decide to make a favorable order, but pay for it bypassing the system, you can block access to your account. Undoubtedly, the administration itself is not responsible for such manipulations. However, if you ask for a seller yourself about such a step, then he can inform the administration about this and as a result you will be blocked.

• The administration suspected you in fraud

There are cases when administration Aliexpressmay suspect the buyer in fraud. It may be paid from different cards, an attempt to demand in dispute to return money for poor-quality or not received goods, although in fact it is not. And after all, there are always those who wish to receive the goods to "freebie" in this way, so such a measure is created for sewit seller.

Those buyers who are trying to deceive the administration can give themselves:

• First, the buyer receives a notification from the mail that the goods came. Further, he opens the dispute with the reason that the parcel did not come and requires back money. After that, he goes to the post office and calmly receives the parcel.
• However, often sellers after the arrangement of the dispute is checked along the track number, whether the parcel was obtained, even if it was not tracked. The fact is that the seller is the sender and it has the full right to find the goods. When he receives information that the parcel was obtained, he can file the site administration complaint.
• This will lead to a negative recall, as well as the account of the account.

It is worth noting that at the moment it should be done almost impossible, since precisely because of the frequent cases of fraud on the part of buyers, the administration ordered sellers to send parcels with compulsory tracking.

• Chelter reviews

If you create a lot of accounts and leave the seller from them. Reviews, carrying out the same order, then the system will definitely calculate and blocked. Charger can be blamed.

Can Aliexpress block an account for disputes?

Administration Aliexpresstracks buyers who are very often opening and won disputes.

Undoubtedly, it really happens that several orders immediately turned out to be unsuccessful. Therefore, they have to open disputes. If you, too often open disputes, then you can accurately consider a fraudster and the dispute will be resolved in favor of the seller, and you will also block you. And you can deprive the possibility of recovery.

How to protect yourself from blocking to Aliexpress?

To not be in a situation that account on Aliexpressblocked, follow a few simple rules:

• If you want to buy something, but not now, and later, instead of a basket, it is better to make a thing in the list of desired. To do this, simply click on the product detailed description page. "Add to my wishes".

Add to wishes

• If you do it in a mobile application, then on the left at the bottom of the photo of the goods click on the heart or, as they say, deliver like.
• Be sure to view the seller's rating, ask to send real photos of the goods, and also read the reviews. You must be exactly sure that the seller is to trust. In more detail about what to pay attention to, read here.
• Do not chase at the cheapest product, especially if the price of offers from other sellers is distinguished by almost twice. So you risks running on a fraudster.
• Open disputes only when you really have reason. If the dispute is closed, and the parcel came to you, then inform the seller about it and return the money for the goods.

All this will allow you to maintain a reputation of an honest buyer.

How to unlock an account on Aliexpress?

Now we approached the most important. Unlock account by Aliexpress. Usually, when blocking the page, this is the inscription: "APPEAL FOR ACCOUNT REACTIVATION"

If you were blocked for dishonest actions, then you should not even restore the account. Better create a new page with new data, that is, use another mail and phone number. Moreover, you definitely stand to change your IP address using various programs, which are very much on the Internet.

If you didn't do anything bad, then you are not exactly what. Just just run the recovery procedure.

If you still blocked and at the entrance you have highlighted the corresponding page, then click on "APPEAL FOR ACCOUNT REACTIVATION".

Unlock button

You will be redirected to a special form designed to recover. Here you need to download scan or photo of the passport to confirm that your page is yours.

Unlock form

When the page is blocked, a message is displayed here:

Eternal bank aliexpress

It says that you are not allowed to submit complaints or exercise other actions. In this case, the account can be forgotten and just create a new one, but necessarily with other data.

If you have already sent an application to unlock or you just want everything to make it faster, contact support Aliexpressand you will quickly help solve all problems. However, it should be written during working hours.

If blocking is superimposed on the account, it is not always possible to go into it. You may simply limit the functionality - you can see the list of orders, but you cannot make any manipulations with them. You will have a mistake:

Lock page

Slightly lower the system will offer to change the account "CHANGE ACCOUNTS" or go to the main page "Back to Homepage". There is still such a button like CHECK THE REASON ». She will give you information why you are locked.

What to do if an account unlock button on Ali SPress is missing?

If you went to your page and you did not have an account unlock buttons on it, and instead is highlighted "Your Account Is Temporarily Unavailable"You need to solve the issue with technical support.

Your Account Is Temporarily Unavailable

How to send a repeated letter of activation with Aliexpress?

If it happened that after registration on Aliexpressyour mail remained unconfirmed, then you need to do it urgently. If your page has already been blocked, the recovery for it will be available, as we have already described above. If you yourself decided to do it without blocking, then do the following:

• Complete the next way from the main page site: "My AlExpress" - "Profile" - "Profile Settings" - "Change Profile"

Change profile

• You will find a page with personal data. If the email is not confirmed, then in front of it you will see the inscription E-mail ADRESS UNCONFIRMED. To fix the position, select "Edit"at the bottom.

Edit

• You will fall on the same page, but only the ability to change the data becomes available. Opposite your email select "Click Here to Confirm" And you will immediately be sent a new letter.

Sending letter

It remains only to go to your mail and follow the link in the letter.

By the way, if a very little time passed, up to three days from the date of registration, then, most likely, the letter still has in your mailbox. You need to just find it and follow the link.

How to remove a blocked account with Aliexpress?

If your profile has been blocked, you can hardly be removed it, but this is if the page is disabled. If you can restore it, you first do it and only after that you can delete your profile.

You can do it on the same page where your data is. Go to it, as described above and select at the top right "DEACTIVATE MY ACCOUNT".

Deactivation of Aliexpress

Next, fill out a small questionnaire and send it to the administration,

How to find out if the account is blocked by an aliexpress or not?

As we said, sometimes on Aliexpresscan block without the possibility of recovery. As a rule, if it happened, then the page will not have any links that can help in recovery. The page in this case looks like this:

Can be restored

In this case, you definitely do not have a chance of unlocking and you have an option - it is only the registration of a new account. But with this message you can still return access:

Eternal bank aliexpress

How to find out if there is an aliexpress complaint from the seller to buyer?

Sometimes users block on the seller's complaint. You can also find out if anyone complained about you. To do this, go to the appropriate page link here.

To begin with, of course, you need to go to the account Aliexpress. So, after entering the link you will find yourself on the page where you need to choose which complaints you want to see - received or sent. The list is formed by different times and is a maximum of 1 year. That is, you can see who complained to you during the year.

What if the account on Aliexpress is blocked, but remained unfinished orders?

If it happened that you Aliexpressblocked forever or even temporarily, but there are orders that are still on the way, then you should not worry, as they should come to you. The situation looks much more difficult if you need to open a dispute, since you can not do this. Although, you can always contact support and ask for help.

Of course, it will be extremely difficult to restore the page, but you can ask compensation. Depending on the situation, up to 100% of the cost of the goods return, and this is done in coupons so that you can pay them to Aliexpress.

Video: Account lock on Aliexpress