Why, after payment, the order for Aliexpress is closed and the status "Completed" will return the money? Appeared the status of the order "Completed" to Aliexpress: Causes
In this article, we will talk about what the order status "Completed" means Aliexpress.
Contents.
Orders by Aliexpressalways pass in several stages, starting from the moment of waiting for payment and ending with the closure of the transaction. If you carefully look in the section "My orders" On the block with some of the goods, you can always see the current order status. Let's deal with you, in what cases the status may appear "Completed" And whether to worry, if he is highlighted.
If on Aliexpress you were the first time, then we advise you to explore the article on the link here. From it you will learn where to get started with the site and how to make orders.
What does the order status be "completed" on AlExpress?
As you can understand by name, status "Completed" on Aliexpress speaks about closing the transaction. At the same time, it may appear at different stages of the order.
The most common option - you received the parcel, examined and checked it in the case and confirmed its receipt in your personal account. Immediately after confirmation, the transaction will be closed and the corresponding status will appear.
In addition, if you receive the goods, but do not confirm this fact on Aliexpress, after the expiration of a special timer, showing, for what time the parcel should be delivered to you, the order will be completed.
In extremely rare cases status "Completed" It may appear a few days after receipt of the order to process the seller. That is, here you look at your orders and everything seems to be fine, but suddenly - once, and now the order is closed, and even marked as suspicious. Why it happens?
Suspicious order
In fact, you have nothing to worry about. As a rule, if the administration Aliexpress there is too much complaints about this or that seller, then pay attention to it and ask for a special check. To do this, you need to provide certain documents. It gives 7 days. So, if for this period the seller will not provide any necessary data, then all his orders will be closed, as it is considered a fraudster.
If such a situation happened to you, then you should not be afraid, since you will definitely come to the maximum for two weeks and you will be able to place an order for the same product, but another is a more reliable seller.
Next reason - the seller did not send the order on time. When payment is by Aliexpress checked and all is well, the order is sent to the seller processing. A limited time is given to sending, which the seller itself is installed. For example, you have 3 days. If during this time the seller will not deploy the parcel and will not confirm this in the system, providing track number to track, then the transaction will be closed and you will return to you.
Will the money be returned with Aliexpress if the order is closed due to the fault of the seller?
Among the advantage Aliexpress for customers, it is possible to allocate what you do not even need to worry about the fact that money will not return to you yourself and you have to mess with every request and so on. All such operations are performed automatically and the participation of the client itself is not required for this. The main actions of the client is just a patient waiting and monitoring of deadlines.
You can browse yourself, whether there was a return of funds and even his stage. You can do this through the details of the order. To get there, open the section "My orders" And further opposite the desired purchase click "More".
More details
On the new page all the details of the order will be indicated and you need to select the tab. "Payment" To view all financial actions in order and return status.
Payment tab
Opposite each status displays the date of its receipt. This information can help you in the definition of the average reversal of funds.
Reimbursement status
It is also worth noting the fact that the money is always returned to the account from which you paid for the order. Although there is a couple of moments. The fact is that orders with Aliexpress you have to wait sometimes for a very long time and during this time the account may change. For example, you closed the old card together with the score or blocked it, and now use a new one. In such situations, it remains only to contact the support service, but only do not hesitate, as the money is translated rather quickly.
The second point is cash payment. That is, if you paid for the order not by bank transfer, but received the code and paid for the goods, for example, in the mail, then in this case the money will return to the balance of the mobile phone specified when paying. So you also do not need to worry that nothing comes and everyone will have to run with the documents.
An order to Aliexpress closed after the end of the buyer's defense
If this situation came out on Aliexpressthat your order has been completed due to the deadline for the protection of the transaction, and you did not receive the goods or you have problems with it, then, alas, you will not do anything with it, because when you automatically confirm the order receipt system Aliexpress it believes that you all come and the commodity you are satisfied. Although, of course, you can try to achieve results through support AliexpressBut as practice shows this either does not give anything.
Therefore, it is always worth being attentive to each of your order and track all the timers, it will avoid unpleasant situations and return the money back if necessary.
