HOME Delivery What if it does not work out to save the address of the delivery on Ali Express?

In this article we will talk why Aliexpress The shipping address is not saved.

Online purchases on Aliexpress Already managed to appreciate many in dignity. But, like any site, the playground is prone to periodic errors. One of these can be considered the situation when it fails to save the shipping address. Although, sometimes wines can be from the buyer. Let's understand you why Aliexpress Does not save the shipping address and what to do about it?

To those users who still never bought anything to Aliexpress We recommend reading the article on the link hereIt describes in detail the registration process, search for goods, design and payment of orders.

The address of the delivery to Aliexpress from the computer is not preserved: Causes

Aliaxpress is not preserved

Aliaxpress is not preserved

So, here you have completed successfully registering and decided to specify the delivery address or have already found goods and started checking the order where you were asked to specify this information. But here's not a task, all data are indicated, and the system does not preserve them. There are many reasons for such a phenomenon, we will look at the most frequent of them.

  • To start, check if you wrote the phone number and index correctly. If there are spaces or letters in them, then the data will not be saved.
  • In addition, check the information that is selected from the drop-down lists. If, instead of selecting a parameter from the list, you entered it manually, the system will give an error.
  • Clean the browser cache. To do this, open the settings and locate the button. "Clear the history". After that, configure what exactly you want to delete and confirm the operation.
  • Try to open a site in another browser. Perhaps it is in it a problem.
  • It will not be superfluous to check the internet stability. If there are interruptions in its work, then Aliexpress It may not work correctly.

The address in the mobile application AlExpress is not preserved: Causes

Sometimes the address may not be saved and mobile application Aliexpress. This contributes several reasons:

  • See that all information in the drop-down lists is correct. More precisely, you must choose it, and not write yourself yourself. In addition, the fields " Index" and "Phone number" Do not have spaces and contain letters.
  • Perhaps the cache of the smartphone system is overloaded. In this case, install any cleansing program and clean your smartphone.
  • Check if the Internet is stable.
  • Perhaps the application was updated just at the moment when you tried to save the address. In this case, restart it and try it to rebuild everything.
  • If the application and other functions work incorrectly, restart your smartphone or reinstall the application.

In any case, if no way helps you eliminate problems, contact support Aliexpressmaybe you will tell you a way to solve the problem.

Video: How to fill in Aliexpress address? Useful tips for beginners!

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