Why can't I pay for Aliexpress via the phone? Aliexpress does not accept payments from a mobile phone balance - what to do?
In this article we will talk why not the payment is going on Aliexpress From a mobile phone balance.
For a long time Aliexpressthere is the possibility of paying purchases from the balance of a mobile phone, but it turns out not always everything passes smoothly and users faced with the fact that payment does not pass. Why does it happen? Let's figure it out.
If on Aliexpress you for the first time, then we recommend to explore the article on the link here. She will tell you in detail how and where to get started with the site.
Why not pay from a mobile phone to Aliexpress?
In general, there are several main reasons why pay from a mobile phone on Aliexpressdoes not pass. Let's talk about each of them.
- Insufficient funds on account
Usually buyers are put on the balance of the phone only the amount that is needed to pay for the order. In principle, this is logical behavior, only cellular operators prevent their surprises in the form of a commission to 5%, depending on the company. In addition, on your account after payment should remain a certain amount. For biline, it is 50 rubles, and for the rest - 10 rubles. So, it turns out that you should have this minimum amount, commission and means to pay for the order.
If at least one condition is not respected, then the corresponding message will come to your phone when you try to pay.
- Refused to write off funds
If all the conditions are met, but when you try to make a payment, an error is displayed, then you need to contact the support service AliexpressBut if you received a message on the phone that you are denied purchases, then you will definitely call the communication operator and ask to figure out the situation. Usually it happens when the payment of purchases over the Internet is not activated on the SIM card.
- Service is unavailable
This can also occur when when you pay you report that the service is not available. This situation arises for several reasons:
- You do not have enough funds on the payment account. In this case, make a missing amount and payment will be made.
- If you activated "Promised payment", that is, asked money to debt from the operator, then when replenishing an account, funds will be credited just at the expense of the promised payment. In addition, this amount can be used exclusively for communication services, so again you will have to replenish the score for the missing amount.
- You have activated a ban on money transfers. Yes, indeed, you can pay from the phone to buy online, you should activate an additional option. To do this, contact your operator.
- Each operator sets certain loans on payments, both daily and monthly. So, if you do not pass the payment, and you do the purchase often, then most likely your limit is already spent.
- Many operators put a ban on purchases from new SIM cards. So that the service becomes available will have to wait a couple of months.
- Not comes a message to confirm the payment
If you do not come SMS to confirm the payment, while no errors are observed, then the problem can be in your phone. The fact is that sometimes buyers are banned for obtaining SMS with short numbers. If you feel about one of these people, simply remove the restriction and try to pay again. If all your messages are stored in the SIM card memory and the memory will be overflowing, then delete some messages and you will be displayed that you need.
In any case, problems with payment of goods on Aliexpress solved. By the way, if from all of the above, none of the problems do not correspond to you, and the payment still does not pass, it means Aliexpress just overwhelmed payments. In this case, wait a while and try to pay for the goods again.