Is it possible to send the goods with Aliexpress back to the seller in China? Is it worth sending the goods to the seller to Aliexpress?

From this article you will learn how to send the goods to the seller on AliexpressIf you did not like him and whether it is worth doing it.

Experienced users Aliexpressalways advise you to record the entire process of unpacking the goods on the camcorder. Such videos are good evidence in the dispute if claims to the store appear. Is it possible to return such goods to the seller and how to do it?

If you are Aliexpress still very novice and so far do not know how to make orders correctly, then we advise you to further explore the article on the link here. She will tell you how to start working with the playground and buy right.

Is it possible to return the goods to the seller on Aliexpress and is it worth doing this?

Sending a parcel

Yes, really, the ability to return the goods back to the seller with Aliexpressavailable. You just need to send the parcel to its address. For this, the dispute opens and all the necessary details will be issued there. But is it worth it?

First of all, look at how much it is worth sending the parcel. This is not at all a small amount that you will have to pay from your pocket and no one compensates for you. Sometimes it happens that carriage is even more than the goods itself. Therefore, if the disadvantages are not too significant, you can simply request a partial refund and leave the goods yourself. Compensation size should be discussed with the seller through a dispute. Either the administration will be connected to you and will already make your decision.

How to send a parcel with Aliexpress back to the seller?

If you still decided to send a purchase back to the seller on AliexpressThe instruction presented below will help you avoid many mistakes.

How to correctly formulate a claim?

Experienced buyers do not advise first to write the seller and discuss something with him, and then open the dispute. Since when providing correspondence as evidence, its administration will not take into account, and this threatens to buy a loss of money and the goods. So if you want to send goods to the seller on Aliexpress, then all communication is to be taken exclusively through the dispute. The desired form is on the page with your orders.

You can open the dispute before the time has ended the protection time and for another 15 days after confirming the receipt of the order. Most often, buyers complain that the goods are defective, does not correspond to the description, or damaged packaging.

• To open the dispute, you need to go to "My Orders" and opposite you need to choose "Open dispute"

Open dispute

• Here you need to choose exactly what the dispute is interested in you. Since we want to send the goods back, then choose "Return of goods and money"
• Further, you will open a form for filling, where the full return amount is indicated, the reason you want to send the goods and describes in detail the situation

Filling outform

• In addition, you can additionally download the evidence. These can be photos and videos. Better, of course, the last
• In completion, send the application and the dispute will be started. Now you need to wait for the seller's reaction

Response seller

If the store is good and worried about your reputation, then it will definitely respond to your request and very quickly. As a rule, in such cases it is proposed to replace the goods or payment of compensation.

If the seller agrees to return, he will put a mark in the dispute and will provide a warehouse address to send the parcel.

If the seller invites you to replace the goods, then he will not be able to do this directly, since such a function on Aliexpress absent. In this case, the following model is used:

• First you make a refund
• The seller completely returns you money
• You make a new order

Sending a parcel

After the dispute is resolved and approved sending goods to China, then you will have only 7-10 days to send parcels. How much time you have, you will show a timer on a dispute page.

If you suddenly changed my mind to send the parcel, then you can easily give up this, but in this case the dispute will close and the money will go to the seller. Therefore, since you decided on it, then bring the point to the end.

So, to send the parcel, you first need to pack. Packaging must be reliable and strong. Again, it is better to remove the entire process of searches on the video so that you can prove that you are not guilty if the seller declares that you sent not that or damaged goods. In addition, the seller may declare that you poorly packed goods and the packaging was damaged. In general, in order to do not fall into such situations, be sure to take the searches on the video.

It is also advisable to make a photo where the address of the recipient will be visible very well.

To save money, it is better to choose the cheapest and long delivery method - ground transport. Be sure to ask for a tracking track number to be seen that the parcel is received by the seller.

After sending the parcel, go to the dispute on Aliexpress and specify the following data in it:

• Parcel Tracking Number
• Name of postal service that deals with delivery
• And also specify the site where you can trace the package

On Aliexpress gives 30 days to deliver the goods. Then another timer is automatically activated, showing how much time the seller has to confirm the receipt of the parcel. Immediately after it is confirmed, you will get money.

It turns out that the return procedure is quite long and can delay up to 1-2 months.

There are such situations that postal workers refuse to receive the parcel motivating this in the lack of an address. To begin with, check it yourself and if the addresses you really won't find, then ask the seller through the argument to clarify the information.

What difficulties may arise when sending parcels?

Problems when sending parcels

Every one's own action is defined in the dispute on AliexpressSince this will be proof for administration. In no case do not close the dispute while the problem does not decide.

As a rule, the seller is given 5 days to respond to the claim. If he does not do this, then money will be automatically returned. Specific period can be viewed on the page with the application. If the answer was given, but at the same time you can't agree, then you can exacerbate the dispute and then the administration will already decide the question Aliexpress.

How much is the return of goods back to Aliexpress?

• Now let's find out how much it costs to return the goods to Aliexpress? In fact, the price depends on many factors - this is the weight of the parcel, distance of shipments, dimensions and so on. So, for example, if the shipment will be carried out on the Russian warehouse, then the shipment will cost cheaper. By China, delivery is much more expensive.
• Accurate delivery costs can be found only in the post office. Be sure to tell the employee that you need tracking. This, by the way, also costs money.
• Many buyers say that delivery prices are usually even more than the price of goods.

As you might notice, the return of low-quality goods on Aliexpress - It is quite costly in time and money. Experienced buyers advise in such cases it is better to ask a partial refund and leave the goods to themselves. If the disadvantages are not too critical, then 30-40% can be requested, and with serious claims you can return to 90-95%,

Video: How to return the product on Aliexpress? Refund