When and where Aliexpress returns money after the dispute? What if the return with Aliexpress did not come?
From this article you will learn when and how much comes a return with Aliexpress After the dispute or cancellation of the order and what to do if the money does not come.
Contents.
Often from users Aliexpressthere are questions about the return of funds after the dispute. In fact, there is nothing to guess here, since enrollment is carried out at that expense from which payment was made, so if you have won in the dispute, then no additional actions are required from the buyer. Here it remains only to wait, when items are credited to the account. That's just this question we will look further.
If on Aliexpressyou are the first time and want to learn how to buy right here, then we advise you to read the article on the link here. She will tell you how and where to get started with the playground.
How fast are the money back with Aliexpress after the dispute?
When buyer Aliexpresswins the dispute, then the procedure for return funds is automatically launched, which is no more than two weeks. In general, the site contains such a small table that shows which accounts and for what time transfers are carried out:
How to see if there was a refund with Aliexpress after a dispute?
If you doubt that the dispute on Aliexpressit was closed in your favor, you can always check this information by looking at the special section for all transactions on your order. So, in the section "My orders" Click on the purchase button "More" And you will open the window with the details of your purchase.
More details
Here we are interested in the tab "Payment". It displays all transactions made with the order, as well as the return stage.
Return to Aliekspress
In fact, the return of funds from Aliexpress it is carried out in several stages:
- recoverable. This is the first stage, when the payment on Aliexpress checked.
- Processing refund. At this stage, the system processes the translation and preparing it to redirect to the bank.
- Compensation completed. This is the last stage, which suggests that the funds have been sent to your account.
It is worth noting that after the last stage may be just a few days before you get your money. Here already all it depends on the manner in which the purchase was paid.
What if the money is not returned after Aliekspress dispute?
Generally, if it turned out that enough time has passed, and the return to Aliexpressand it did not arrive, then it could be hidden in the fact that the dispute was closed not in your favor, and the money went to the seller. In this case, make sure that you really have to come return. For this section "My orders" select the left menu "Returns and disputes".
Refunds and Disputes
On the new page will display all of your disputes, including the status by which you can understand what exactly was decided in your case.
The second reason - the payment is stuck. This may be as a matter of AliexpressAs well as your bank or payment system. To solve the problem, please contact the support team Aliexpress and check out whether the money has been transferred and are not stuck there in their payment system. If everything is fine and the transfer was made, contact the bank or payment system, where you made the payment and apply for the translation search.
Generally, of course, before you do anything it is recommended to check your account and all transactions on it. Typically, the return is carried out retrospectively and entering the account is not considered, and therefore the SMS you can not come. That's only if you have not received anything, then there begin to solve the problem by the above methods.
