HOME Novikom How to change an order for Aliexpress after payment? Is it possible to change color, size, ...

From this article you will learn how to change the order for Aliexpress After payment.

Not always shopping on Aliexpress pass without errors, especially in new users. In some cases, this is associated with inattention, and sometimes with inexperience. So, after payment of the order, buyers may find that it is randomly chosen that size, color, delivery and so on. What to do? Is it possible to change the order after payment? Let's answer these questions.

If you did not come across this platform before and just start to delve into the field of shopping, we recommend to read our instructions for beginners - "Registration and first order for Aliexpress: Step-by-step instructions".

Is it possible to edit an order for Aliexpress after payment?

First of all, let's figure it out if you can change the order details on Aliexpress.

So, here you have issued and paid for the order, but at the same time found that you incorrectly chosen one of the parameters. In this case, you can not make anything with the order, but you can still view the details, but it is impossible to change anything.

How to do? You should not worry, because while the purchase has not been sent to you, there is still a chance to change everything.

How to change color, size in order for Aliexpress after payment?

There are two ways to change the packet parameters.

Method 1. Cancel order

This is the most radical way. That is, you cancel your order and draw it back. For this:

  • Open section "MY ALIEXPRESS" And go to "My orders"
My aliexpress

My aliexpress

  • You will display a list of all purchases you have. Find the desired and click in front of it "Cancel the order"
Cancel the order

Cancel the order

  • The system will immediately propose to specify the reason for refusing to buy. Press the line and select from the list, for example, "I don't need this product"
Choosing the reason for the cancellation of the order

Choosing the reason for the cancellation of the order

  • After that confirm your solution by clicking on the button. "Send"

Now your request will send the seller. He must consider it and confirm. In order not to emerge unexpected situations, you will additionally write the seller that the order was made by mistake. This is due to the fact that some sellers not to lose customer write that the order is sent and reject the request.

Method 2. Communication with the seller

This method does not require the cancellation of the order on Aliexpress. All that is required from you, just write to the seller about the error and ask to fix it.

  • To do this also go to "My orders" and select at the top of the window with the order
Message to seller

Message to seller

  • After that, a window will open to send messages. Here you will need to write a request to replace the color or size of the goods. It is worth noting that it is necessary to write in English, as China is unlikely to discern Russian. Translate a message if necessary will help any translator, for example, Google.
  • After sending the message, wait until the seller edits and depart your order.

Video: How to cancel an order for Aliexpress and return money?

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